Support

Our Customer Services team is here to enable you to get the best out of your software.

You can contact our customer services team through the TrustQuay Customer Hub, where you can raise a support ticket or check on previously raised tickets.

  • Live chat
  • Email
  • Screen share
  • Phone
Access the Customer Hub

You can also contact our customer services team directly

Our People

“The Support Desk, is a fast-paced and exciting place to work with great people. It’s hard work and you learn an incredible amount, each day comes with exposure to different challenges. This is what I enjoy about working within this team, as well of course as providing our clients with the world-class service they would expect from us here at TrustQuay.”

Simon Mabbett, Support Consultant

“I am passionate about working with people, technology and ensuring exceptional customer service. I have always had very strong desire to work in a challenging environment to help solve the problems faced by the clients. I am ecstatic in joining TrustQuay as a part of the Support team and see how the team is mixed and each person brings their own style and passion into the team. TrustQuay’s take on digital transformation resonates with me and I believe my role here will help me to continually learn and improve!”

Nandhini Ganesan, Support Consultant

“I enjoy analytical challenges and thrive on providing exceptional levels of customer service. Being part of the Customer Services team allows for maximum exposure to the system and gives me the opportunity to continuously develop on a daily basis.”

Jordon Scott, Client Service Consultant